The Richmond County Water Department is a municipally owned and operated water utility. The Water Department comprises of the Administration Divison (Billing), Water Treatment Plant Division and the Water Maintenance Division.
ADMINISTRATIONThe administrative Division is the primary information source for customers, including information on availability, rates, service inquiries, billing records and customer accounts. The Administrative Division also works to provide for the orderly and proper collection of water payments.
WATER TREATMENT PLANT
The Richmond County Water Treatment Plant is dedicated to providing the community with safe and reliable water. It is our goal to make sure that the drinking water produced meets or exceeds all federal and state health standards.
The Water Maintenance Division is constantly updating and replacing water mains, valves and hydrants to help ensure an uninterrupted flow of water to customers. Main breaks, service leaks and hydrant damage occur from various causes and require constant attention and repairs.
EACH DIVISION OF THE RICHMOND COUNTY WATER DEPARTMENT STRIVES TO PROVIDE A FRIENDLY AND EFFICIENT CUSTOMER SERVICE IN A TIMELY MANNER IN ORDER TO ADDRESS EACH OF OUR CUSTOMERS NEEDS.
PAYMENT BY PHONEThe Richmond County Water Department provides all customers the ability to pay their water bill by phone. If you are interested in paying your bill by phone please have your account # readily available and call
Public Works Director
191 Walter Kelly Rd.
PO Box 368
Rockingham, NC 28380
Chrissy Smith-HudsonAdministrative Assistant II
- Tap Fees (PDF)
- Water Service Application (PDF)
- TTHM NOP Signed Sept 2017
- TTHM NOP 1st and 2nd Quarter 2017
- TTHM LRAA NOP
- Signed NOV TTHM 4th Quarter 2016
- 2016 Annual Drinking Water Report
- Consumer Responsibility from Water Rules & Regulations
- Missed Alkalinity NOP
- 2018 2019 Water regulations changes