Child Support


North Carolina Child Support Services now offers text alerts!  

Case participants can opt to receive text alerts concerning payments, appointments, hearings, and other informational texts on their mobile devices.  Services are available at no cost to you (standard text message fees may apply).  

Log into the parents portal to sign up now!

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Child Support Services 

Child Support Services is pleased to announce the addition of a new feature to our site. Effective December 17, 2020, you will be able to upload documents via the parents portal on This is in addition to the current functionality to upload documents when applying for services. Document upload is a safe and secure way to quickly provide documents to your case manager without having to make a trip to the office. You must login to the portal with your NCID to upload your documents. If you have a question, feel free to call and speak with a customer service representative at 1-800-992-9457.

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North Carolina Access & Visitation Program

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